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Frequently Asked Questions

Everything you want to know about our suite

We’ve gathered answers to our guests’ most common questions. Here you’ll find information on amenities, private wellness area, location and tips for enjoying Acireale and eastern Sicily.

Guests have access to a free reserved parking space located directly outside the property.

No, unfortunately we cannot accommodate your pets.

Yes, Wi-Fi is available for free.

Yes, they are intended for the exclusive use of guests of the suite.

Yes, you can enjoy the services within the suite, without  additional costs, during your stay.

Yes, we can organize personalized experiences, transfers and guided excursions, as well as give you recommendations for local restaurants or activities. Just contact us before or during your stay.

Standard check-in is between 2:00 PM and 4:00 PM. However, we are completely flexible—just let us know your expected arrival time in advance so we can coordinate everything and give you a warm welcome.

Absolutely. We offer our guests complimentary access to Netflix throughout their stay, pre-configured and ready to enjoy on the Suite's Smart TV.

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